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    The Ombudsman
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      • How to complain
      • Make a complaint to the Parliamentary Ombudsman
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    Children and young people

    The Parliamentary Ombudsman supervises the rights of children. These pages provide information on your rights and how to file a complaint if you feel you have been treated wrong or unfairly.

    A child or a teenager can file a complaint with the Ombudsman, too

    • Are you being bullied at school but nobody cares?
    • Did your teacher treat you unfairly?
    • Did you not get a medical treatment you needed?
    • Did a reform school punish you for something that other people had done?
    • Did a children’s home treat you in a way that was humiliating?
    • Did a social worker not listen to your worries?

    Or did some other public servant or authority treat you unfairly?

    Did you answer ‘yes’? If your answer is ‘yes’, contact the Office of the Parliamentary Ombudsman and tell us what happened. We will look into it and consider if the Parliamentary Ombudsman should step in.

    Make a complaint

    What does the Ombudsman do?

    Can the Ombudsman help?

    Children's rights

    Why would I complain to the Ombudsman?

    You can complain to the Ombudsman if you feel that you have been treated badly or unfairly, for instance at school or in a child protection institute.

    For example, you can complain, if:

    • the health centre did not give you a treatment that you are entitled to
    • you have had to wait for a service or an authority’s response for too long…

    But first…

    You should, of course, first try and talk about the problem with a teacher or some other adult who could help in the matter.

    And then

    You can phone the Office of the Parliamentary Ombudsman and ask for advice.

    The number is (09) 4321 (the receptionist will answer ‘eduskunta – riksdagen’ as this is the number of the Parliament’s exchange). Say that you want to talk to the Office of the Parliamentary Ombudsman.

    Elsewhere on the web

    Support, information and activities elsewhere on the internet.

    See more

    For adults

    If you are worried about a child or a young person, you can make a complaint to the Ombudsman in a matter that concerns the child. You can also complain on behalf of a child. 

    Read more

    Contact us

    You can contact us by phone or email. You can also make a face-to-face appointment with the Office.

    See the contact details

    Mailing address: Office of the Parliamentary Ombudsman, 00102 Eduskunta
    Visiting address: Arkadiankatu 3, 1st floor, Helsinki

    Telephone: (09) 4321 (The Finnish Parliament)
    [email protected]

    X: @oikeusasiamies

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        • Für eine rechte und gute öffentliche Verwaltung (in German)
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    • Children and young people
      • What does the Parliamentary Ombudsman do?
        • Example case: School
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      • Can the Parliamentary Ombudsman help?
      • Children's rights
      • Contact us
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